FAQs
What is your shipping policy?
We aim to process your order within 2 working days
We ship your order via Royal Mail
For UK orders your order is shipped first class
Delivery aim: 1 working day
We also offer free delivery in the UK for orders over £30.00
For International orders your order is shipped standard international
Europe delivery aim: 3-5 working days
Worldwide delivery aim: 6-7 working days
We also offer free Worldwide delivery for orders over £50.00
If you require your order sooner please select Express delivery at checkout and we will ship your order via a faster shipping service, please note this does incur higher shipping fees
What is your refund/exchange policy?
We offer a refund or exchange for damaged or unwanted goods if they have not been used
It is the buyers responsibility to return the item to us and this is at the buyers cost
Can you customise drink protectors with my logo?
Yes! Please visit our Wholesale & Customisation page for more information, you can also submit a Custom Order Form for a quote
Do you have social media or other websites?
Yes! You can find us on Instagram @protectmydrink.co.uk
You can also find us on Etsy here
Contact
Please use the form below to contact us or if your query is urgent, please call us on 01543 395639